Phone Services .. PS

Juice Up Your UC

An application package for Cisco IP Telephony offering corporate and personal directories, advanced caller identification, alerting, paging, texting, black listing, phone locking, basic call reporting (including hunt-groups), silent monitoring, and much more.

PS .. Overview

PS .. Overview

2Ring Phone Services (PS) is a package of advanced services enhancing the potential of Cisco IP telephony.

The services are accessible through Cisco IP phones, Cisco Jabber, IP Communicator, MS Outlook, web browser, or a combination of all.

The solution is pre-approved to co-reside on Business Edition 6000 (BE6K) and 7000 (BE7K), and available for Cisco Unified Communications Manager (CUCM) 5 - 12.x.

Use the potential of Cisco desk and soft phones in full  

2Ring Phone Services significantly enhances the user experience with Cisco IP telephony - CUCM by re-introducing some of the features that users were used to with legacy systems. Learn more about the features that are part of 2Ring Phone Services (PS) here.

Empower your staff with a powerful contact search  

Get all the available contacts to the place where you expect them to be – the phone and make it easy to search all the corporate contacts through a web portal.

Save time thanks to advanced caller identification  

Know who is calling you, and get notified about missed calls via email. 

Leverage the existing Cisco IPT infrastructure for PA broadcasts  

Leverage the existing Cisco IP telephony infrastructure for PA broadcasting, where Cisco IP Phones can serve as a source (microphone) and also as speakers for PA broadcasts. This alone can save you extensive cabling/wiring jobs in the office

Add Basic Contact Center Features to CUCM  

If you are not yet ready to make the transition to a full contact center, you can start by using 2Ring Phone Services for adding some of the call center features to your CUCM. Learn more in our blog post here. On top of that, 2Ring Dashboards & Wallboards can be used to provide real-time data about CUCM extensions and Hunt Groups.

 
2Ring Phone Services v7.5 - updated to incl. 7.5.1 and 7.5.2
Press release   Apr 28, 2016 :   2Ring Phone Services v7.5 - adding service shortcuts, desktop client, and clid for Cisco Jabber. More
2Ring Phone Services v7.4.1 - Release Notes
Press release   May 05, 2015 :   2Ring Phone Services v7.4.1 - improving directory search interface for 2Ring Team Gadget. More
2Ring Phone Services v7.4.0 - Release Notes
Press release   Mar 16, 2015 :   2Ring Phone Services v7.4 - adding MS Office add-ins, importing contacts from CUPS (Cisco Jabber), click2dial in reports. More
2Ring Phone Services v7.3 - Release Notes
Press release   Feb 19, 2015 :   2Ring Phone Services v7.3 - adding Hunt Groups reports, sidecar management, missed call alerts, .. More
How to setup a 911 Alert using 2Ring Phone Services
Blog   Sep 10, 2014 :   2Ring PHONE SERVICES is a rich package of services enhancing Cisco Unified Communications Manager (CUCM). This blog post focuses on alerting, which comes handy when you or any particular personnel group... More
2Ring Phone Services v7.2.2 - Release Notes
Press release   Jul 14, 2014 :   2Ring Phone Services v7.2.2 - Contact List Page - optimized for faster contact loading + bug fixes. More
2Ring Phone Services v7.2 and v7.2.1 - Release Notes
Press release   May 23, 2014 :   2Ring Phone Services v7.2 - adding caller identification via ECC, and SSO support for 2Ring Desktop Client. More
2Ring Phone Services - Single-Step Installation Process
Blog   Feb 19, 2014 :   A blog post about the Installation Process of 2Ring Phone Services More
Adding Basic Contact Center Features to CUCM
Blog   Feb 12, 2014 :   If you need to monitor your staff or if you need to provide a bit of desktop automation for them, but you are not yet ready to go with a Contact Center, take a look at adding 2Ring Phone Services to your CUCM. More
2Ring Phone Services vs. Education
Blog   Oct 24, 2013 :   A blog post about using 2Ring Phone Services in educational institutions. More
2Ring Phone Services v6.4 - what’s new?
Blog   Oct 22, 2013 :   The brand new 6.4 version adds another rich set of features enhancing Cisco IP Phones .. More
2Ring Phone Services v6.3.1 - Alerting
Blog   Jul 01, 2013 :   A blog post about Alerting that is part of 2Ring Phone Services (PS) More
2Ring Phone Services v6.3.2 - Release Notes
Press release   May 11, 2013 :   2Ring Phone Services v6.3.2 - new version of Outlook add-in, enhanced searching options, .. More
What You Should Know about 2Ring Phone Services v6.3.1
Blog   Jun 05, 2013 :   2Ring PHONE SERVICES is currently running in version 6.3.1. Most of our customers are primarily interested in the core features of our latest update, which are – Caller Identification, Voice and Text... More
2Ring Phone Services v6.3 - Release Notes
Press release   May 06, 2013 :   2Ring Phone Services v6.3 - audio streaming, scheduler for period alerts, and much more. More