Contact Management

Contacts (Corporate / Personal)

Corporate Address Book

Do not limit the ‘Directories’ button to a list of local extensions and the usual lists of missed/placed/received calls. Instead, collect contacts from multiple information systems and then search with ease within a directory structure (extensions, cell phones, partners, customers, etc.) on corporate IP phones, in Cisco Jabber, on IPPS Web Portal, or through the IPPS Android App.

Corporate Synchronization

with its robust support for transformation rules, IPPS can be synchronized with almost any source of contact data: LDAP (MS Active Directory, OpenLDAP), DC directories on CUCM, MS Exchange, IBM Domino, and more.

Personal Address Book

Create an unlimited number of personal directories (optionally protected by a PIN code). Personal directories are only available to their creator (on his/her Cisco IP Phone or in the IPPS Web Portal). The personal contacts are then also used for caller identification on calls coming to the creator’s extensions.

Personal Synchronization

Import your personal contacts from MS Outlook (MS Exchange, Office365), Gmail, www.outlook.com, or an MS Excel file. Photos can be taken from MS Exchange.

Sharing Address Books

Share your private contacts easily with coworkers. The contacts stored in shared address books are then used within caller identification as well.

IntelliSearch

Speed up contact searches on Cisco IP phones. Just hitting a phone key once immediately associates the directory search with all the letters under the key. All that is left is to pick up the receiver and the number will be dialed.

Favorites

Add numbers called most to your personal Favorites address book, order them as desired, and access the list on your Cisco phone without conducting any search.

Structured Address Book

When you need to provide contacts in a structured way, e.g. by departments, so your clients and/or employees can call somebody from a certain department, it is very easy to set up a structured address book. These address books are automatically created from the information stored with the contacts (company -> site -> department -> office …).

Team/Group Address Books

Special address book which is only available to a selected group of users.

Hiding Address Books

Hide contacts that you don’t want to be available to users at all, or not available only on Cisco IP phones, or only on IPPS Web Portal, or if you don’t want these contacts to be used for CLID. IPPS has very easy but robust address book settings to meet your requirements.

Advanced Number Presentation

Show numbers to users in expected formats which can differ from the technical format required to call such numbers (the way the numbers are displayed can be specific to location or branch).

Change User Location from Cisco IP Phone

When you travel from one site to another, you can switch your location and view numbers in the correct format wherever you go.

QR Codes

To place a call from your cell, do not write down the phone number from the IPPS Web Portal; instead, use your cell-phone to scan a QR code that’s automatically part of the contact’s detail information in the IPPS Web Portal and dial the number.

vCard

Each contact stored in 2Ring PHONE SERVICES can be downloaded as a vCard and thus added to any other address book system.

Fax Numbers

2Ring PHONE SERVICES makes your contacts’ fax numbers available to fax systems

Click2Dial for IPPS web

Dial your numbers directly from the IPPS Web Portal via your Cisco IP Phone. Simply click the Click2dial icon next to the number in the IPPS Web Portal.

Click2Dial for Skype/Jabber

Dial your numbers directly from the IPPS Web Portal via Skype or Jabber.

PS .. Features