Data from Many Data Sources
2Ring Dashboards & Wallboards provides connectors for multiple standard data sources including CUCM (CallManager - to show performance and real-time data about extensions and hunt groups), Cisco Unity (how many voicemails are waiting for agents to handle), Cisco Contact Center Express (UCCX), Enterprise (UCCE - including Packaged UCCE), Staffino (how many "thank yous" your agents received), Amazon Connect, Genesys PureEngage, Salesforce, and ServiceNow (SNOW). It should also be noted that a single instance of 2Ring Dashboards & Wallboards can be used for multiple UCCX/UCCE clusters, and customers have access to all of the connectors listed above.
If your app/system is not listed, please contact us. 2Ring Dashboards & Wallboards provides multiple options for bringing external data / content to your layouts by using SQL scripting or by embedding 3rd party web-based content.