Our Product Portfolio


2Ring offers solutions for Unified Communications and Customer Journey (contact centers). Please read a short overview of each product and if it sounds like something that might help you, schedule a demo or continue your research on a product page of the given product.

Essential Power Pack

Significantly enhance experience of agents and supervisors on all of the Cisco contact center platforms (UCCX - Express, UCCE - Enterprise incl. Packaged). Automate repetitive tasks, provide alerts and notifications (RONA, Calls in Queue, ..), connect agents to back office and remote experts, or even integrate Cisco Finesse with all the tools that the agents use (including Salesforce, MS Dynamics CRM, ServiceNow and other SQL based systems).

Learn now how to create a truly unified workspace using 2Ring Gadgets for Cisco Finesse.

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Complex Telco Costs Analysis Made Simple

A tool for managing telco costs and also the time employees spend on the phone. User access rights ensure that managers can review calls made by subordinates, while staff can only review their own calls. All the information can be accessed when needed through a user friendly web user interface or delivered as scheduled directly to users' inboxes.

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Juice Up Your UC

An application package for Cisco IP Telephony offering corporate and personal directories, advanced caller identification, alerting, paging, texting, black listing, phone locking, basic call reporting (including hunt-groups), silent monitoring, and much more.

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Reduce Call Times (and Learn More)

Knowing the needs of your clients is key to successful business. 2Ring Scripts & Forms allows contact center agents to record structured information about interactions with clients in real-time.

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Bringen Sie Informationen zu jeden Bildschirm

Eine vollständig web-basierte Lösung zur Berechnung und Anzeige von Echtzeitdaten auf großen Bildschirmen in Contact Centern (Wallboards) sowie direkt auf Computerbildschirmen von Vorgesetzten, Agenten und sogar auf Mobilgeräten von Manager (Dashboards). Visuelle Warnungen (Farbänderungen, Blinken), akustische Warnungen (einmalig oder wiederholend) und E-Mail-Warnungen basierend auf Ihren Schwellenwerten können ebenfalls einfach eingerichtet und im laufenden Betrieb geändert werden. Fordern Sie eine Demo an oder testen Sie sie kostenlos um zu sehen wie Sie eine unbegrenzte Anzahl von Ansichten mit Hilfe von sofort einsatzbereiten Key Performance Indicators (KPIs) aufstellen können. Grids; Bilder; Marquees; Youtube Videos; Webinhalte (wie Wettervorhersage); und sogar Präsentationsfolien (per PDF-Export).

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Deliver Information to Every Screen

A fully web-based solution for calculating & displaying real-time data on large screens in contact centers (wallboards) and also directly on computer screens of supervisors, agents and even on mobile devices of executives (dashboards). Visual alert (color changes, blinking), audible alerts (one-time, repetitive) and email alerts based on your thresholds are also easy to setup and change on the fly. Schedule Demo or Try It Free to see how you can create unlimited number of views using out of the box Key Performance Indicators (KPIs); grids; pictures; marquees / tickers; YouTube videos; web content (such as weather forecast); and even slides (via PDF export and 2Ring Dashboards & Wallboards takes care of auto-paging through your content).

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Deliver Information to Every Screen

A fully web-based solution for calculating & displaying real-time data on large screens in contact centers (wallboards) and also directly on computer screens of supervisors, agents and even on mobile devices of executives (dashboards). Visual alert (color changes, blinking), audible alerts (one-time, repetitive) and email alerts based on your thresholds are also easy to setup and change on the fly. Schedule Demo or Try It Free to see how you can create unlimited number of views using out of the box Key Performance Indicators (KPIs); grids; pictures; marquees / tickers; YouTube videos; web content (such as weather forecast); and even PowerPoint slides (via PDF export and 2Ring Dashboards & Wallboards takes care of auto-paging through your content).

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