2Ring Call Accounting v5.0 - Release Notes
2Ring CALL ACCOUNTING v5.0 adds reporting for CUCM (Cisco Unified Communications Manager) hunt groups.
- Improved Reporting Performance
- Built-in reports now load faster than in the past.
- Rewrote Report Scheduler
- The new scheduled does not use PHP anymore.
- Added an Improved License Check
- The actual licensing does not change, and the solution is still licensed by the number of extensions registered in CUCM.
- Added Three Brand New Hunt Group Reports:
Call List Report
Summary by Called Number
Summary by Pilot Number
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2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
With the addition of 2Ring Gadgets for Cisco Finesse, clients are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives.
2Ring, a Cisco Preferred Solution Partner, proudly announces the arrival of Ossamah Shabbir.