2Ring Gadgets for Cisco Finesse v2.1
2Ring GADGETS for Cisco Finesse version 2.1 is available as of today.
- Pull-Down choices are now available in CallVariable Editor (infoPANEL Gadget)
- This comes with four options for editing call variables
- Choose from predefined options without having the option to type your own value
- Choose from predefined options and on top of that have the option to type your own value
- Type your own value only
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2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
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2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE).
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