2Ring Gadgets are Cisco SIP Approved and Available in the dCloud
2Ring is happy to announce that GADGETS for Cisco Finesse, along with BUSINESS FAX, and PHONE SERVICES, are now part of the Cisco Solution Incentive Program (SIP). SIP is a comparative advantage for partners that are ready to leverage it and get better pricing for their projects. To put it simply, pay less for more. To learn more, contact us.
Having product demos available anywhere you go is not a luxury anymore, but a necessity! We made our solutions available on Cisco dCloud. If you have a CCO login, you are a few clicks away from delivering demos of Cisco Unified Contact Center Express (UCCX) and Enterprise (UCCE) anywhere where you can connect to the Internet. Take dCloud for a spin and try our applications for yourself: 2Ring GADGETS, 2Ring COMPACT AGENT, and 2Ring DASHBOARDS & WALLBOARDS. dCloud just recently added UCCX and UCCE 10.5 environments.
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2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
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2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE).
IMPORTANT: Potential loss of functionality of 2Ring Gadgets after upgrading Google Chrome to version 80
This is a very important message for all 2Ring customers whose agents or supervisors use Cisco Finesse with 2Ring Gadgets for Cisco Finesse in Google Chrome.
Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.3 - adding support for ad-hoc integrations, a brand new UI for 2Ring Team Gadget - enhanced agent roster, current dialogs for UCCX chat and email, ..