2Ring Gadgets v1.6 and 2Ring Compact Agent v1.3
What’s new in 2Ring GADGETS for Cisco Finesse v1.6?
- MS AD (Active Directory) search is much much faster now
- Enhanced dialing rules (more control over the transformation of a telephone number before dialing)
- Bug Fixes - memory leaks fixed
What’s new in 2Ring COMPACT AGENT v1.3?
- Added localization support - it is possible to add more localization files
- Currently shipping with English, Canadian French, German, and Russian localization
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Learn More About 2Ring
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
Related Press Releases
2Ring Scripts & Forms v3.2 - adding support for newer MS SQL Servers, and forms now support pre-selecting dates, and come with a new card type - a drop down list.
Recap of all the 2Ring Engineering Deathmatch videos.
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition to the latest release of 2Ring Dashboards & Wallboards.
2Ring Gadgets for Cisco Finesse v4.2 and 2Ring Dashboards & Wallboards v7.1 have achieved Cisco compatibility certification with Cisco Finesse for Cisco Contact Center – UCCX and UCCE v12.
Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.1 - adding support for UCCX email.