2Ring Gadgets for Cisco Finesse part of Cisco's dCloud
2Ring, a Cisco Preferred Solution Developer, is proud to announce that 2Ring GADGETS for Cisco Finesse has become part of Cisco’s cloud-based demonstration platform for partners – dCloud.
This unique demonstration platform provides simplified and reliable delivery of demonstrations and offers partners with demonstration stories built by leveraging best practices for seamless integration into the selling process.
Cisco partners that request access to the Cisco Unified Contact Center Enterprise V2 demo will be able to use Cisco Finesse, a web-based agent desktop application enhanced with the following 2Ring GADGETS: infoPANEL, 2Ring TEAM, 2Ring BROWSER, and 2Ring COMPACT AGENT for Cisco Jabber. Learn more about the benefits of adding these gadgets to Cisco Finesse in this presentation, or click here to schedule a live demo with one of our experts.
Making 2Ring GADGETS part of dCloud, an easy to use and highly accessible demonstration platform, is another step in 2Ring’s strategy to make it easy for our partners to offer our software solutions complementing Cisco’s out-of-the-box solutions. Therefore, do not hesitate, and request your session on dCloud here.
Stay in Touch
Learn More About 2Ring
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
Related Press Releases
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE).
IMPORTANT: Potential loss of functionality of 2Ring Gadgets after upgrading Google Chrome to version 80
This is a very important message for all 2Ring customers whose agents or supervisors use Cisco Finesse with 2Ring Gadgets for Cisco Finesse in Google Chrome.
Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.3 - adding support for ad-hoc integrations, a brand new UI for 2Ring Team Gadget - enhanced agent roster, current dialogs for UCCX chat and email, ..